Privacy Policy

This Privacy Policy explains how Kongu Viswakarma Matrimony collects, uses, shares, protects, and stores personal and technical information when you use our matrimonial services, including the website and mobile application (collectively, the “Platform”). Your use of the Platform constitutes acceptance of this Privacy Policy.

We comply with applicable privacy and child safety requirements, including the privacy and data handling expectations of Google Play and applicable local laws. If you do not agree with this policy, please do not use our Platform.

1. Information We Collect

We collect information that is necessary to provide and improve the matchmaking service. This includes:

• Personal Information: Name, phone number, email address, gender, date of birth.
• Profile Details: Occupation, education, community preferences, caste, religion, and photos.
• Account Data: Login credentials, secure authentication tokens.
• Usage Data: Device type, operating system, IP address, usage logs for security and performance.
• WebView & Cookies: Session cookies and local storage used solely for app functionality.

Providing this information is voluntary, but necessary to create and maintain your account and use core features.

2. How We Use Your Information

• To create, verify, and manage your account and profile.
• To display your profile to other members for matchmaking purposes.
• To enable in-app communication and support features.
• To provide customer support and respond to inquiries.
• To improve and maintain app performance and stability.
• To detect fraud, misuse, and secure the Platform.
• To comply with legal and regulatory obligations.

3. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share information only in the following cases:

• With trusted service providers who help us operate or maintain the Platform (hosting, messaging).
• With law enforcement or government authorities when required by law or court orders.
• With third parties when necessary to protect rights, safety or security of users or the public.

4. Data Security

We implement reasonable technical and organizational safeguards to protect personal information from unauthorized access, disclosure, and misuse. However, no system is perfectly secure. Users must protect their account credentials and notify us if they suspect unauthorized account access.

5. Children and Age Restriction

Our Platform is intended exclusively for individuals aged 18 years or older. We do not knowingly collect, store, or process personal information from minors under the age of 18. If we become aware that a minor has created an account or provided personal data, such information will be removed and the account will be terminated in accordance with applicable laws.

Kongu Viswakarma Matrimony enforces a zero-tolerance policy toward child sexual abuse and exploitation (CSAE). Any content, behavior, or communication involving minors is strictly prohibited.

For detailed information about our child safety practices, reporting mechanisms, and enforcement procedures, please refer to our Child Safety Standards page .

6. User Rights

You may:

• Access and update your information;
• Request correction of inaccurate information;
• Request account deletion; and
• Request data deletion or export.

Requests will be processed in accordance with applicable law and operational requirements.

7. Cookies and WebView Technologies

We use cookies, session identifiers, and WebView technologies only to support login sessions, basic functionality, and performance. These are not used for unauthorized tracking.

8. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, address disputes, and enforce our policies.

9. Links to Other Sites

Our Platform may contain links to third-party services. This policy does not cover third-party practices. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will indicate the latest revision date at the top of this page.

11. Contact Information

For privacy questions, data requests, or complaints, contact: